The best customer outcomes are driven by independent advice. We don't want to see this lost, so at a time of change in the industry, we're here to support you, your business, and your clients.
Your Colab team has extensive insurance industry experience in delivering customer service, building deep Adviser relationships, and balancing technology with the human touch.
Blair Formosa
Blair has spent her career building market leading customer service teams and products at companies like LifeDirect and Trade Me.
At Colab, Blair’s responsible for scaling our Service Team and developing and improving business systems, all with the aim of delivering outstanding service to your clients.
Hayden Jonas
Hayden has created high performing teams, delivered outstanding customer experiences, and driven commercial growth at companies like Partners Life.
At Colab, Hayden's using his strong interest in the intersection between technology and human interactions to improve customer experiences, realise efficiencies, and drive more fulfilling, productive work environments for Advisers.
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